PRIVACY POLICY


The Diocese of Reno understands that you are concerned about the protection of your personal information. We are committed to safeguarding your privacy and will protect your personal information collected by us when you utilize the event registration, subscription, donation and related pages on our website. We thank you for your support and trust.

 

What information do we collect and what do we use it for?

We collect personal information that you voluntarily provide to us for purposes of event registrations, subscriptions, and donations during your visit to our website. For example, when you register for a special event, we will ask for your name and contact information. Depending on the activity, we may also collect payment information, including standard credit card data.


We also collect personal information that you voluntarily provide for purposes of responding to your inquiries or requests which may include the following:

Name

Address

E-mail Address

Payment Information

IP address

Location Information

Device and browser information

 

Further, we may enter your contact information into one of our databases in order to contact you to obtain your input, provide information about our programs and events, or request financial information or volunteer support.


We may collect other information through the use of computer “cookies” to facilitate future visits to our website and to allow our host server to collect minimal behavioral information to help us better serve you.

 

SMS Communications and Consent

If you provide your mobile phone number and consent to receive SMS (text) communications from the Diocese of Reno, we will use your number solely to send the messages you have agreed to receive. These messages may include, but are not limited to:


Ministry or support-related communications

Appointment reminders

Program updates

Service notifications

 

SMS Consent and Use:

We do not sell, rent, or share your mobile phone number or SMS consent with third parties for marketing purposes. Your information will only be used to support diocesan communications and services you have requested or agreed to receive.

 

Messaging Frequency:

Message frequency may vary depending on your participation in diocesan programs or services.


Opt-Out Instructions:

You may opt out of SMS communications at any time by replying STOP to any message you receive.


Help Instructions:

For assistance, reply HELP or contact us directly using the information provided on our website.

 

How is information collected?

Electronic collection of personal information by us shall be performed through your voluntary interaction with our website. We will never electronically request personal information from you outside of our website pages and will never send you an email requesting that you provide personal information. Any electronic request from us for personal information will take place within the website pages during your visit.


If you receive an email requesting your personal information that purports to be from us, please do not respond and report this misuse to us.

 

What about the security of my personal information, information sharing, and storage?

Except for payment information which is never stored by us (see below), the personal information collected from you will never be sold, traded, shared or otherwise transferred to anyone else by us without you giving your explicit approval at the time of collection.


In some instances, we may share your personal information with our vendors and service providers, but only to the extent we have contracted with them to assist us with our events and programs. These vendors and service providers will not be authorized to utilize your personal information for any other purposes.

 

When you provide payment information, such as credit card data, this type of personal information is never stored by us on our website or elsewhere but is processed by a third-party financial institution with whom we contract through its secure servers.


Exercise caution when visiting other websites.

At times, our website includes links to other websites we feel may be of interest to our visitors. When you leave our website, your choice to provide personal information to any other website is governed by its policies. Links are provided by us solely for information and research purposes and do not constitute an endorsement of any products, services or the information found on them.

 

Updated 5/21/2026